Edit Your Reviews

通过联系客户删除有效的方式：

注意：不要提出用金钱补偿方式引导客户删除差评，尽量不要同时出现”删除” “评价”等字眼。

Log in to your account，然后直接发一下差评评价的链接：

https://www.amazon.com/gp/customer-reviews/R1XEGOK3HYY8SP/

客户可以 Edit or Remove

 

再就是Log in to your account，然后

To edit a review:

1.Go to Your Profile   https://www.amazon.com/gp/pdp/profile
2.Choose the review you want to change in the Community activity section.
3.Edit or delete your review, as required. You can also hide it by selecting Hide on my profile from the three-button overflow menu.

 

通过卖家后台：

后台提交尝试移除，这个方式成功率非常低，近乎0，但是不能不尝试。

 

严重影响销售不得以必须处理方式：

如果是父级中子级差评过多，可以把子级list拆走。

 

 

补充下：客户提交评价路径：

Submit a Review

1.Go to the product detail page for the item. If you’ve placed an order for the item, you can also go to Your Orders  https://www.amazon.com/yourorders
2.Click Write a customer review in the Customer Reviews section.
3.Select a Star Rating. A green check mark shows for successfully submitted ratings.
4.(Optional) Add text, photos, or videos and click Submit.

 

还有就是对店铺的评价“Feedback”大部分的FBA产品移除Feedback还是比较容易，通过后台进行提交。